Brand Story
21 Jan 2023, 02:29 GMT+10
Los Angeles & New York City & Phoenix -- Action Alerts, a feature in ReadyCloud that lets e-tailers instantly update their customers about order, shipping and other statuses via SMS and email, creates a potential 98% chance of engagement. With engagement percentages this high, Action Alerts doubles as a powerful branding, upselling and cross promotional tool that's also able to implement regionally based product suggestions with seasonality for increased conversion potential.
Action Alerts are a premium feature in ReadyCloud. They consist of customizable email and SMS messages that are activated by triggers and a variety of different filters and custom rules. Using Action Alerts is straightforward and requires minimal set up time. Users can schedule them to automatically update customers on things like order status, shipping status, return status and more. Action Alerts are activated using "triggers" that can be set to notify consumers in real-time, with custom messaging and themes that can include logic for the region, seasonality and related products that the consumer may be interested in purchasing.
"Retailers won't find an engagement percentage higher than the staggering 98% that SMS messages deliver when updating customers about their online orders," comments Michael Lazar, an Executive at ReadyCloud. "Consumers get excited about the products they've ordered online and are eager to learn what the status of their order or shipment is, which presents the ideal situation to not only keep your brand in sight, but to also upsell and cross promote based on the consumer's interest, their region and even the season. The best part is that Action Alerts lets you do all of this and so much more in just a few simple steps."
New data finds that 75% of consumers are comfortable receiving SMS messages that have promotions and upsells in them (when they've opted in). No wonder businesses post an astounding 250% return rate on opt-in SMS campaigns, opening the doors even wider when a consumer is anticipating an order and has a 98% chance of opening any SMS or email message and re-engaging with the brand.
"Action Alerts are the answer for retailers looking to re-engage consumers post-purchase, improve brand visibility and increase ROI the easy way," Lazar says. "They're a powerful ecommerce growth marketing tool that no online retailer should be without."
All new users of ReadyCloud get 100 free Action Alerts upon activation of their monthly subscription.
To get started, create your account at: https://www.readycloud.com/accounts/signup.
Next, add your shopping carts and marketplaces from the App Store and watch as your order data is instantly imported from across all your sales channels. Finally, activate Action Alerts and use the beautiful, predesigned templates to start creating and scheduling the customer updates you want to send out, and watch as you turn every day order activity into marketing genius.
Got questions? Give ReadyCloud a ring at: 877.818.7447. Or email them at: [email protected]
Interested businesses can Schedule a Free Demo Online to get a full walkthrough of how Action Alerts works.
Learn more at: https://www.readycloud.com/lp/actionalerts
About Action Alerts
Action Alerts are a premium feature in ReadyCloud. They consist of customizable email and SMS messages that are activated by triggers and a variety of different filters and custom rules. Action Alerts are the answer for retailers looking to re-engage consumers post-purchase to improve brand visibility and increase ROI the easy way. They turn everyday order activity into marketing genius, and are a powerful growth marketing tool that no retailer should be without.
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